Launching of “Adala-bot”, an innovative chatbot for Syrians inside and outside Syria23.03.2022

Med Dialogue Programme is pleased to announce the launching of “Adala-bot”, https://www.adalabot.org/ a chatbot that helps Syrians inside Syria and refugees by providing them with legal advice and information in order to protect them from abuses, crimes and injustices. This website was developed following capacity building sessions provided by Med Dialogue programme during its “Hack to Act” Hackathon last July, and with the financial support of Particip GmbH. 

More specifically, this tool gives Syrian refugees and displaced persons answers to questions on legal issues they are facing and related to property rights and civil status affairs. Thus, it will empower Syrians who suffered from political oppression, displacement or dispossession of their goods, properties and citizenship rights in better knowing the legal provisions they must deal with to reclaim them. This initiative is a unique innovation for the Middle East and the Arabic speaking countries. It could be easily accessed by Syrians from their homes, by engaging in a conversation with the chatbot through their electronic devices. Below are the main topics the chatbot covers.   

Property rights topics: 

• Real estate property protection 
• Notary Public Agency 
• Types of real estate 
• Inventory of inheritance 
• Real estate registration statement 
• Title deed 
• Owner’s rights 
• Installing slum dwellings 
• Acquisition allowance 
• Judicial agency 

Civil status topics: 

• Written record sheets 
• Civil restrictions 
• Card papers 
• Registration in northern Syria 
• Conditions for burial of the dead 
• Death registration procedures 
• Marriage and divorce registration 
• Unregistered marriage birth 
• Birth incidents 

Three reasons to use Adala-bot services: 

1. Adala-bot cares about its users by maintaining their privacies. Therefore, no personal information or data are collected thanks to the guest mode feature. In addition to that, all the conversations are automatically deleted within 24 hours from their beginning. 
2. Adala-bot provides a non-stop service 24/7, unlike support centers that are available only during working hours. 
3. Adala-bot offers free of charge services. 

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